Reading this text about how a leader’s values influence the culture of a workplace reminded me a lot of my job working as a cart boy at a golf course. While it might seem like a small or simple job, I’ve seen firsthand how much leadership and values shape the experience for everyone on the team.
When I first started, our supervisor was very laid-back. He focused more on keeping everyone happy and avoided confrontation. It was an easygoing environment, but we didn’t have much structure. As a result, carts were sometimes left uncleaned, and closing took longer because no one really took responsibility. It wasn’t terrible, but it felt like we were just getting by.
Later, we got a new manager who was the complete opposite. He had very clear values, take pride in your work, respect your time and others’, and always be proactive. At first, the shift was tough, he expected a lot more from us. But over time, the culture changed. Everyone started working harder without being asked, and we even took initiative, like cleaning extra carts or organizing supplies without being told. Even though it was still just a cart boy job, it felt like we mattered more and were part of something bigger.
This experience helped me understand Dade’s idea that a leader’s values either create or destroy value. Our new manager didn’t just give us tasks, he brought a sense of purpose that made us care more. His values filtered into how we worked as a team, and that completely changed the vibe of the job. It taught me that leadership isn’t always about big titles or big decisions, it’s about how your personal values influence the people around you, even in the small things.
Lichtenstein, Scott. “The Role of Values in Leadership: How Leaders’ Values Shape Value Creation.”