The idea that the more intense a moral issue is, the higher chance it is likely that decision makers will use and respond with moral connects to many experiences I have had in both my academics and also professional life. For example, during group projects, I noticed that when teammates are fair or honest, it becomes easier to address it with them directly since it is starting to become a major problem within our group and isn’t morally right. By recognizing the importance of ethical issues, it motivates me to act consistently with my values rather than choosing the easier choice of ignoring nonmoral behavior.
This article also reminded me of readings in organizational behavior that we have read in class that have either shown value-based leadership or haven’t. Similar to Jones’ idea, these text emphasize that individuals are more likely to make ethical decisions when they perceive moral stakes are higher. The articles in class show us that having a leader who shows value-based leadership, will lean on these more in troubling times. Jones’ model is practical in illustrating how the intensity of an issue shapes behavior, which provides a more general perspective than general virtue ethics or rule-based approaches.
On a broader level, this concept is evident in the many real-world corporate scandals. When companies face highly visible ethical dilemmas like the data privacy issue at Facebook, decision makers are forced to confront the moral intensity of that situation. Those who fail to recognize and respond appropriately can cause a lot of harm, damaging the trust and accountability people have given that corporation. Jones’ framework highlights moral awareness can guide everyday decisions and prevent major ethical dilemmas within an organization.
Jones, Thomas M. Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model. Academy of Management Review, vol. 16, no. 2, 1991, pp. 366–395.